Call Waiting

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With Call Waiting, you can see who is calling, even if you’re on another call (as long as caller ID is supported on your phone). If a second call comes in while you’re on a call, you’ll hear the Call Waiting tone. To answer that call, you can choose to place your current call on hold and pick up the incoming call. Additionally, you can temporarily or completely enable or disable Call Waiting from your phone or in the Voice Portal.


Switching Calls

When Call Waiting is enabled on your phone, you can switch between your current call and a new incoming call.


  1. When notified of a second incoming call, press the line button on your phone. Your first call will be placed on hold, and your second call will be active.
  2. You can switch between the two calls by pressing the line button for the call you want to switch to.


Star Codes

 

CODE

DESCRIPTION

*43

CALL WAITING: ENABLE

Enable Call Waiting for ALL of your calls.

  1. Dial the star code.
  2. You will hear a message indicating call waiting has been activated.

*44

CALL WAITING: DISABLE

Disable Call Waiting for ALL of your calls.

  1. Dial the star code.
  2. You will hear a message indicating call waiting has been deactivated.

*70        CALL WAITING: DISABLE NEXT CALL

Keep the next phone call you make from being interrupted. If call waiting is enabled on the line, this star code will disable call waiting on the current call only.

  1. Dial the star code + the phone number.
  2. Call Waiting is disabled for the current call, and any incoming call will follow the "busy" call behavior.
  3. After you hang up, Call Waiting will be active again