Message Bot Response Messages

Response Messages are preconfigured texts that are used throughout the application—every Automatic Response and Intelligent Response requires a Response Message. Think of this section as your automatic response library.

Response_Message_3.png

Links to Edit and Delete an individual message are to the right. Please note, the message title cannot be changed.

Add New Response Message

  1. Go to Message Bot > Response Messages.
  2. Click Add a new Auto Response Message.
  3. Give it a simple name.
  4. Type in your message, up to 160 characters.
  5. Click [Submit].