Message Bot Response Messages

Response Messages are preconfigured texts that are used throughout the application—every Automatic Response and Intelligent Response requires a Response Message. Think of this section as your automatic response library.


Links to Edit and Delete an individual message are to the right. Please note, the message title cannot be changed.

Add New Response Message

  1. Go to Message Bot > Response Messages.
  2. Click Add a new Auto Response Message.
  3. Give it a simple name.
  4. Type in your message, up to 160 characters.
  5. Click [Submit].